Summer hadn't quite arrived yet, and mother nature decided to remind us of that fact. Having just had the AC installed at the house, I woke up surprised to find that I wanted the heat on. I went over to the thermostat and slid the mode select over to heat, the heater started clicking like normal, everything went blank on the display, and the heater shut down.
Uh...
So, I stayed home and called Rice Heating the second they turned their phones on. I know this because I dialed and got the answering service, and then I hung up and immediately redialed and got a drowsy employee.
I apologized for starting her day off this way, but explained what had happened. She said they'd have a technician out in an hour.
Fifty five minutes later, our technician arrived. Betsey knows the technician pretty well, because the way Rice Heating works is that they assign a technician to each house, and that person is the person you always see. We've had our heater serviced twice since we bought the house (normal maintenance) and he was in charge of the AC install. The technician did his job and found the problem very quickly. The AC installer had left a wire in the heater touching ground, which had shorted the system and blown a fuse. A simple fix, but I'm glad we found it now instead of that first cold day in Fall. The technician rolled his eyes and mentioned that he was going to have to start double checking the other guy's work from now on.
We stood around a couple minutes and chatted about babies, since the technician had just had one of his own. I really like the small town feel of dealing with companies in Corvallis. The folks at Rice, especially, have treated us well, and we feel like we have a good relationship with the company.
The heater incident made me late for work, but it was nice to get to blame something besides Grace for once.
Before I left, Grace treated me to some cuteness.
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